
White-glove service
Member concierge
Your dedicated travel team, available whenever you need us.
Get in touch
Whether you have questions about membership, need assistance with a booking, or want to learn more about unlocking hidden travel deals, our concierge team is ready to assist.
Phone
+1 321-351-4939Curiosity Welcomed
Clear answers to all your questions.
Everything you need to know about Vayo Vault membership, pricing, and how it works.
Yes. By removing public commissions and ad-spend from the equation, we tap into the exact same wholesale inventory systems used by massive travel agencies and corporate booking engines. The difference is we pass the savings directly to you.
Public booking sites (OTAs) are restricted by 'rate parity agreements', meaning they can’t publicly advertise prices below the hotel’s retail rate. Because the Vayo Vault is a closed, members-only network, we are legally allowed to bypass those restrictions and give you the raw wholesale rate.
No blackout dates. Our inventory pulls live wholesale rates globally. If a room or cabin is available for wholesale, you can book it. Real-time availability means you have the exact same access as a travel agent.
Absolutely. You can cancel your membership at any time with a single click in your dashboard. If you cancel during your 14-day free trial, you won’t be charged anything.
If you book a reservation through Vayo Vault and find a cheaper publicly available rate for the exact same itinerary within 24 hours, we will refund you 110% of the difference.
You get full, unrestricted access to the entire vault for 14 days. You can browse all 500,000+ properties and even book a trip. If you decide the savings aren’t for you, cancel before the 14 days are up and your card is never charged the membership fee.