Terms of service

Last Updated: March 13, 2026

Florida Seller of Travel Registration
UNIQUE CREATIVE CONCEPTS LLC DBA: VAYO VAULT is registered with the State of Florida as a Seller of Travel. Registration No. ST45946.

1. Introduction

Welcome to VAYO VAULT. These Terms of Service ("Terms") govern your access to and use of the VAYO VAULT website, mobile applications, and services (collectively, the "Service") operated by UNIQUE CREATIVE CONCEPTS LLC DBA: VAYO VAULT ("Company," "we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Membership & Subscription

2.1 Free Trial

New members are eligible for a 14-day free trial. During the trial period, you will have full access to all membership benefits. Your payment method will be charged $37/month after the trial period ends unless you cancel before the trial expires.

2.2 Subscription Terms

After your free trial, your membership will automatically renew on a monthly basis at $37/month until cancelled. You authorize us to charge your payment method on file for recurring subscription fees.

2.3 Cancellation

You may cancel your membership at any time through your account dashboard or by contacting our support team at help@bookvayo.com. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.

3. Use of Service

3.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By using our Service, you represent and warrant that you meet these eligibility requirements.

3.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Membership benefits are non-transferable and may only be used by the registered member. You agree to notify us immediately at help@bookvayo.com of any known or suspected unauthorized use of your account.

3.3 Prohibited Uses

You agree not to:

• Share your account credentials with others
• Resell or commercially exploit membership benefits
• Use automated systems to access the Service
• Attempt to circumvent any security features
• Use the Service for any unlawful purpose
• Upload, post, or transmit any material that is unlawful, threatening, abusive, defamatory, or otherwise objectionable
• Collect or store personal data about other users
• Interfere with or disrupt any servers or networks used to provide the Service

4. Travel Bookings

4.1 Third-Party Providers

VAYO VAULT provides access to travel deals from third-party providers including hotels, resorts, cruise lines, and other travel suppliers. When you make a booking, you enter into a contract directly with the travel provider, subject to their terms and conditions. VAYO VAULT does not sell, nor has any liability for, any third-party vouchers, services, or products. All vouchers are the responsibility of the individual merchant or the company reselling the product or service.

4.2 Pricing & Availability

All prices displayed are subject to availability and may change without notice. We make every effort to ensure pricing accuracy but cannot guarantee that all prices are error-free. In the event of a pricing error, you will be notified before any booking is confirmed.

4.3 Price Match Guarantee

If you find a lower publicly available price for an identical booking within 24 hours of making your reservation through VAYO VAULT, we will refund 110% of the price difference. This guarantee is subject to verification and certain exclusions may apply.

5. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. UNIQUE CREATIVE CONCEPTS LLC hereby disclaims all representations, warranties, and conditions, whether express or implied, including but not limited to warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components, nor do we make any warranty as to the accuracy, reliability, or completeness of any information, service, or content provided through the Service.

6. Limitation of Liability

To the maximum extent permitted by law, UNIQUE CREATIVE CONCEPTS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Some states and jurisdictions do not allow the exclusion or limitation of liability for certain categories of damages. In such states or jurisdictions, our liability is limited to the fullest extent permitted by applicable law.

7. Indemnification

You agree to indemnify, defend, and hold harmless UNIQUE CREATIVE CONCEPTS LLC, its owners, subsidiaries, affiliates, licensors, and each of their respective officers, directors, employees, agents, and partners from and against any and all claims, demands, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content or material you submit, post, or transmit through the Service
• Any booking or transaction you make through the Service

8. Account Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to cases where we reasonably believe you have violated these Terms or engaged in conduct that is harmful to other users, third parties, or the business interests of VAYO VAULT.

Upon termination, your right to use the Service will immediately cease. Sections 5, 6, 7, 9, 10, 11, and 12 shall survive termination of these Terms.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by UNIQUE CREATIVE CONCEPTS LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not distribute, transmit, display, reproduce, modify, create derivative works from, or otherwise exploit any of the materials on the Service without prior written permission.

10. Arbitration & Dispute Resolution

By using the Service, you agree that any claim, dispute, or controversy you may have against the Company arising out of, relating to, or connected with these Terms, the Service, or any booking or transaction, shall be resolved exclusively by final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

10.1 Arbitration Rules

Arbitration shall be administered by the American Arbitration Association ("AAA") and conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by AAA. The arbitrator shall apply Florida law consistent with the Federal Arbitration Act and applicable statutes of limitations.

10.2 Class Action Waiver

There shall be no authority for any claims to be arbitrated on a class or representative basis. Arbitration can decide only your and/or the Company's individual claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.

If the class action waiver in this section is found to be invalid, unenforceable, or illegal, then the entirety of this Arbitration section shall be null and void, and neither you nor the Company shall be entitled to arbitrate any dispute.

10.3 Costs

If you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, the Company will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Subject to the Arbitration provision in Section 10, any disputes arising from these Terms that are not subject to arbitration shall be resolved in the state or federal courts located in Orange County, Florida.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

14. Contact Information

For questions about these Terms, please contact us at: