Privacy policy

Last Updated: January 13, 2026

Florida Seller of Travel Registration
UNIQUE CREATIVE CONCEPTS LLC DBA: VAYO VAULT is registered with the State of Florida as a Seller of Travel. Registration No. ST45946.

1. Introduction

UNIQUE CREATIVE CONCEPTS LLC DBA: VAYO VAULT ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This Privacy Policy applies to information collected through bookvayo.com and all related subdomains, mobile applications, and services (collectively, the "Service"). It also describes your choices regarding use, access, and correction of your personal information.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or membership
• Make a travel booking
• Subscribe to our newsletter
• Contact our customer support
• Complete a form on our website

This information may include your name, email address, phone number, billing address, payment information, and travel preferences.

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and approximate location data
• Pages visited and time spent on the Service
• Referring website addresses
• Cookies and similar tracking technologies

For detailed information on the cookies and tracking technologies we use, please see our Cookie Policy available at bookvayo.com/cookie-policy.

2.3 Information from Third-Party Platforms

When you make a booking through our Service, you will interact with a third-party travel booking platform that powers our membership portal. This platform may independently collect information from you, including account credentials, search queries, and booking details. Their collection and use of your data is governed by their own privacy policies, and we encourage you to review them.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Personalize your experience and deliver content relevant to your interests

4. Information Sharing

We may share your personal information in the following circumstances:

4.1 Travel Providers

When you make a booking, we share necessary information with hotels, resorts, cruise lines, and other travel providers to complete your reservation.

4.2 Third-Party Booking Platform

Our membership booking portal is operated by a third-party white-label travel platform. When you access the booking area of our Service, your data — including account information, search activity, and booking details — is processed by this platform in accordance with their own privacy practices. We require our platform partners to maintain appropriate data protection standards, but their handling of your data is governed by their own privacy policies.

4.3 Service Providers

We may share information with third-party vendors who perform services on our behalf, including but not limited to:

• Payment processing services
• Email and transactional messaging services
• Website hosting and infrastructure providers
• Analytics and performance monitoring services
• Customer support tools

These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your data.

4.4 Affiliate and Marketing Partners

We work with affiliate marketing networks to promote our Service. These partners may use cookies, pixels, or similar tracking technologies on our website to track referrals and measure advertising effectiveness. Information shared with affiliate partners is limited to what is necessary to attribute referrals and does not include your name, email address, or booking details. For more information on tracking technologies used by our affiliate partners, please see our Cookie Policy.

4.5 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. This includes exchanging information with law enforcement agencies and other companies and organizations for fraud protection and credit risk reduction.

5. International Data Transfers

Our Service is operated in the United States, and your personal information is processed and stored on servers located in the United States. If you are accessing our Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Service, you consent to the transfer of your information to the United States and acknowledge that your data will be subject to U.S. law. We take appropriate measures to ensure that your personal information receives an adequate level of protection regardless of where it is processed.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users as required by applicable law. In accordance with Florida Statute 501.171, we will provide notification to affected individuals within thirty (30) days of determining that a breach has occurred, or as otherwise required by law.

Notification may be provided via email to the address associated with your account, by postal mail, or through a conspicuous notice on our website, depending on the circumstances and applicable legal requirements.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. The following guidelines generally apply:

When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at help@bookvayo.com. We will respond to your request within thirty (30) days, or as otherwise required by applicable law. We may ask you to verify your identity before processing your request.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

10.1 Categories of Information Collected and Business Purpose

The following table describes the categories of personal information we collect, the business purposes for collection, and the categories of third parties with whom we share this information:

10.2 Your California Rights

As a California resident, you have the right to:

• Know what personal information we collect, use, and disclose about you
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information
• Non-discrimination for exercising your privacy rights
• Correct inaccurate personal information
• Limit the use of sensitive personal information

10.3 Sale of Personal Information

We do not sell your personal information to third parties as defined under the CCPA/CPRA. We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA.

To exercise any of your California privacy rights, please contact us at help@bookvayo.com or write to us at the address listed in Section 14. We will verify your identity before processing your request and respond within forty-five (45) days.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. For complete information about the types of cookies we use, how to manage them, and our response to Do Not Track signals, please see our Cookie Policy available at bookvayo.com/cookie-policy.

12. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at help@bookvayo.com and we will take steps to delete such information from our systems.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email to the address associated with your account. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: